Successful Supervisor Series - Module Five: Complaints
Tuesday, August 18, 2009
1:15 p.m. - 2:30 p.m.
At the end of the session, participants will be able to:Â
- Discuss the different types of employee complaints, including staff disputes, constructive discharge and whistleblower
- Explain how the processes that deal with these complaints work
- Describe the supervisor’s role in responding to various complaints
Audience: UA Employees, Small (1-50)